PRIVACY NOTICE

This Privacy Notice for Saint & Co. Dog Care (“we,” “us,” or “our”) describes how and why we might access, collect, store, use, and/or share (“process”) your personal information when you use our services (“Services”), including when you visit our website or engage with us for dog care services.

Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services.

SUMMARY OF KEY POINTS

This summary provides key points from our Privacy Notice, but you can find out more details about any of these topics by reading the full notice below.

We collect personal information that you provide to us, including contact details, service information, and pet-related information. We may also automatically collect certain technical data when you visit our website.

We process your information to provide, improve, and administer our Services, communicate with you, ensure safety, and comply with legal obligations.

We may share your information with trusted service providers such as scheduling platforms, payment processors, and hosting providers.

We take reasonable measures to protect your personal information.

You may have certain rights regarding your personal information depending on your location.

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1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you register, book services, contact us, or otherwise interact with us.

This may include:

• Name

• Phone number

• Email address

• Home address

• Service details and preferences

We may also collect additional information related to the services we provide, including but not limited to pet-related information (such as dog name, breed, age, behavioral history, vaccination records, medical conditions, allergies, and photographs), service preferences, home access instructions (such as entry methods, key or lockbox details), and any other information voluntarily provided in connection with booking or receiving our Services.

Sensitive Information. We do not process sensitive personal information.

All personal information that you provide to us must be true, complete, and accurate.

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Information automatically collected

In Short: Some information — such as your IP address and/or browser and device characteristics — is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use, or navigate the Services. This information may include device and usage data such as IP address, browser type, operating system, referring URLs, location (based on IP), and how you interact with our website.

This information is primarily needed to maintain the security and operation of our Services and for analytics and reporting purposes.

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2. HOW DO WE PROCESS YOUR INFORMATION?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, ensure safety, and comply with law.

We process your personal information for a variety of reasons, including:

• To provide and manage dog care services

• To communicate with you about bookings and services

• To ensure the safety and well-being of pets in our care

• To manage customer accounts and records

• To improve our website and services

We may also process your information to safely and effectively deliver dog care services, including coordinating pickups and drop-offs, managing pet profiles, and maintaining internal records for operational, safety, and liability purposes.

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3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In Short: We may share information in specific situations and with specific third parties.

We may share your personal information with:

• Service providers (such as scheduling platforms, payment processors like Stripe, and website hosting providers)

• Business partners, only as necessary to provide services

These third parties are only given access to the information necessary to perform their functions and are required to protect your information.

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4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short: We may use cookies and similar tracking technologies to collect and store your information.

We may use cookies and similar technologies to enhance your experience, analyze site traffic, and improve our Services.

We may also use analytics tools to better understand how users interact with our Services and improve performance.

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5. HOW DO WE HANDLE YOUR SOCIAL LOGINS?

We do not currently offer account registration or login through third-party social media services.

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6. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?

In Short: We may transfer, store, and process your information in countries other than your own.

Some of our service providers may store or process data outside of your state or country. We take reasonable steps to ensure your information remains protected.

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7. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Notice.

We will retain your personal information only for as long as necessary to provide our Services and comply with legal obligations.

We may retain certain information longer where necessary to resolve disputes, enforce agreements, or maintain business and safety records.

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8. DO WE COLLECT INFORMATION FROM MINORS?

In Short: We do not knowingly collect data from individuals under 18.

Our Services are intended for individuals who are at least 18 years old. By using our Services, you represent that you meet this requirement.

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9. WHAT ARE YOUR PRIVACY RIGHTS?

In Short: You may review, change, or delete your personal information.

Depending on your location, you may have the right to request access to, correction of, or deletion of your personal information.

You may exercise these rights by contacting us.

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10. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers include a Do-Not-Track feature. We do not currently respond to Do-Not-Track signals.

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11. DO WE MAKE UPDATES TO THIS NOTICE?

In Short: Yes, we will update this notice as necessary.

We may update this Privacy Notice from time to time. The updated version will be indicated by an updated “Last updated” date.

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12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may contact us at:

Saint & Co. Dog Care
Email: info@saintandcodogcare.com
Phone: (929) 261-8083 

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13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

You may request access to, update, or delete your personal information by contacting us using the information provided above.

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We may collect and process information related to pets under your care for the purpose of providing our Services. This may include health, behavioral, and activity-related information. By using our Services, you consent to the collection and use of such information as necessary to ensure the safety, well-being, and proper handling of your pet.